Haryana’s E-Governance Model under Digital India: An Analysis

Abstract

The Digital India initiative has redefined governance paradigms in India by integrating information and communication technologies into public administration, service delivery, and citizen engagement. Within this national framework, Haryana has emerged as a prominent sub-national actor experimenting with institutionalized e-governance reforms aimed at transparency, efficiency, and inclusivity. This paper critically examines Haryana’s e-governance model as a component of Digital India, assessing its conceptual foundations, institutional architecture, flagship digital platforms, and sectoral applications. It situates Haryana’s experience within broader debates on digital state capacity, cooperative federalism, and administrative modernization. Drawing on secondary data, policy documents, government reports, and scholarly literature, the study analyses initiatives such as Antyodaya Saral, e-Office, Parivar Pehchan Patra, Meri Basal Mera Byora, and sector-specific digital interventions in land records, welfare delivery, education, health, and urban governance. The paper argues that while Haryana’s e-governance model demonstrates significant administrative innovation and convergence with Digital India goals, persistent challenges related to digital divide, data governance, institutional coordination, and accountability limit its transformative potential. The study concludes by offering policy recommendations to strengthen inclusivity, interoperability, and democratic oversight in Haryana’s evolving digital governance ecosystem.