SUMIT JAIN. Optimizing Customer Engagement with Social Media Analytics. International Journal of Advanced Research and Multidisciplinary Trends (IJARMT), [S. l.], v. 1, n. 1, p. 41–52, 2024. Disponível em: https://www.ijarmt.com/index.php/j/article/view/17. Acesso em: 17 aug. 2025.