DR. PRADEEP S. OHOL, DR. PRASHANT V. TOPE, DR. ARCHANA M. PANDAGALE. Chatbot Trust Dynamics in E-Commerce: Understanding Consumer Perceptions and Behavioral Intentions. International Journal of Advanced Research and Multidisciplinary Trends (IJARMT), [S. l.], v. 3, n. 1, p. 343–352, 2026. Disponível em: https://www.ijarmt.com/index.php/j/article/view/703. Acesso em: 10 feb. 2026.