Examining the Influence of Hybrid Work Arrangements on Job Satisfaction and Work–Life Balance among Women Professionals in the IT

Abstract

The workplace has undergone substantial transformation in recent years, resulting in the rapid expansion of hybrid work arrangements, particularly within the Information Technology (IT) sector. This study investigates how the hybrid work model influences job satisfaction and work–life balance among women professionals employed in IT companies located in the Haryana NCR region. The primary objectives are to explore the underlying dimensions of the hybrid work model, analyze its association with job satisfaction and work–life balance, and assess its overall effect on these outcomes. The research is grounded in primary data collected from 600 women professionals working in prominent IT organizations. A structured questionnaire was used as the main instrument for data collection. The study adopted a descriptive research design, and various statistical techniques—including Exploratory Factor Analysis (EFA), Pearson’s Correlation, Multiple Regression Analysis, and Multivariate Analysis—were applied to interpret the data and test the proposed relationships. The results demonstrate that the hybrid work model is not a single-dimensional concept but comprises four key components: Positive Work Reflection, Workplace Flexibility, Work Contact, and Job Security & Organisational Environment. Statistical analysis reveals a moderate and significant positive correlation between the hybrid work model and job satisfaction (r = 0.511), as well as between the hybrid work model and work–life balance (r = 0.501). Further, regression analysis shows that the hybrid work model significantly predicts job satisfaction (R² = 0.262) and work–life balance (R² = 0.251), indicating that a meaningful proportion of variance in these outcomes can be explained by hybrid work practices. The findings from multivariate analysis further confirm the combined and significant influence of the hybrid work model on both dependent variables. Overall, the study concludes that thoughtfully implemented hybrid work arrangements contribute positively to enhancing job satisfaction and strengthening work–life balance among women professionals in the IT industry. The results underscore the strategic value of flexible work systems in fostering employee well-being, improving engagement, and supporting organizational performance.